FAQ

FAQ

How much does a subscription to Chayenu cost?
The USA subscription price is $156/year (that’s $3 a week). To see prices for all other countries, please visit our subscribe page here: chayenu.org/subscr...
Wed, 14 Feb, 2018 at 4:51 PM
What is your refund policy?
Chayenu offers 100% refund on subscriptions not yet shipped. So, if you cancel after after 3 months, we will refund you for the remaining 9 months worth.
Wed, 14 Feb, 2018 at 4:52 PM
What is your privacy policy?
We protect your information and never store credit card data. Learn more about privacy.
Wed, 14 Feb, 2018 at 4:52 PM
What are your terms and conditions of use?
Our website and publications are copyrighted. Learn more about Terms and Conditions.
Wed, 14 Feb, 2018 at 4:53 PM
How long does it take from when I subscribe until I get my first shipment?
If you are in the USA, your first issues should arrive within 1 week of subscribing. For international, please allow up to 6 weeks.
Wed, 14 Feb, 2018 at 4:53 PM
How does Chayenu get delivered?
In the U.S., Chayenu is shipped via USPS- Standard Mail, 2 editions at a time (26 mailings a year).  Internationally, it varies, but it’s generally ever...
Wed, 14 Feb, 2018 at 4:53 PM
What happens if my Chayenu does not arrive?
Chayenu works hard to ensure everyone receives their subscription in a timely manner. We do however rely on the USPS’s efficiencies. If you have not receive...
Wed, 14 Feb, 2018 at 4:54 PM
What if I move?
Contact us and we will update your address. PLEASE NOTE: If you update your address just after we ship, it can take up to 5 weeks for the next shipment to a...
Wed, 14 Feb, 2018 at 4:54 PM
Are there bulk discounts available?
We only offer group discounts for 10 or more subscriptions mailed within the USA. Contact us for details.
Wed, 14 Feb, 2018 at 4:55 PM